A FinTech venture carried from first concept to launch, dashboards, credit offers, loan flows, and a modular card system.
BCG Digital Ventures builds new companies from the ground up, so this FinTech product began as a concept rather than a redesign. The brief was to lead UX from that first idea all the way to launch, defining what the product would be, not decorating what already existed. Financial products carry an unusual burden: every screen touches someone's money, credit, or debt, so trust and clarity are not nice-to-haves, they are the entire job.
The surface area was broad. A dashboard, credit offers, loan consolidation, a family of card products, and conversational support all had to read as one coherent product rather than a pile of features. That meant establishing a shared system early, prototyping flows before engineering invested in them, and keeping documentation tight enough that partners could build with confidence. Coordinating the work across Sketch, Invision, Adobe XD, and Figma added its own demand for a disciplined, repeatable process.
A financial home that surfaces balances, activity, and next actions so users can orient quickly and know where they stand.
A guided path that presents credit offers with the clarity and disclosure a real financial decision demands.
A library of design cards, the reusable building blocks behind offers, accounts, and product surfaces across the app.
A chat bot layout that lets users get help and resolve questions without dropping out of the flow they are in.
A step-by-step flow that turns a complex debt decision into an understandable, low-anxiety sequence.
Prototypes and documentation that gave engineering partners a single, unambiguous source of truth to build from.